At Anwitha Homes, we strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not completely happy with your purchase, please read our refund and return policy below:
1. Eligibility for Returns and Refunds
Product Condition: Returns and refunds are only accepted if the product is unused, undamaged, and in its original packaging.
Time Frame: You can request a return or refund within 3 days from the date of receiving the product.
Non-returnable Items: Custom-made or personalized products, sale items, or any products that are used or damaged may not be eligible for return or refund.
2. How to Request a Return or Refund
To initiate a return or refund, please follow these steps:
Contact our customer service team at +918700169433 within 03 days of receiving your product.
Provide your order number, a description of the issue, and photos if necessary to support your claim.
Once we approve your return request, we will provide you with instructions on how to return the product.
3. Return Shipping Costs
For returns due to a defective or incorrect product, Anwitha Homes will cover the return shipping costs.
For returns due to a change of mind or personal preference, the customer is responsible for the return shipping costs.
4. Refund Process
Once your return is received and inspected, we will notify you of the status of your refund. If your return is approved:
Refunds will be processed via your original payment method.
It may take 5-10 business days for the refund to appear in your account, depending on your payment provider.
5. Exchanges
If you would like to exchange an item for another product, please contact our customer service team to discuss availability and any price differences.
The returned item must meet the same conditions as outlined above (unused, undamaged, and in its original packaging).
6. Damaged or Defective Products
If you receive a product that is damaged or defective, please notify us immediately within 7 days of receipt. We will work with you to either offer a replacement or a full refund.
7. Contact Information
For any inquiries or assistance with returns, refunds, or exchanges, please contact us:
Email: care@anwithahomes.com
Phone: +918700169433
Thank you for shopping with Anwitha Homes. We are committed to providing the best service and ensuring your satisfaction.
